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One is that there’s a low barrier to entry for both you and your audience. Facebook Messenger is the third most-used app in the world, used by 68% of app users. Don’t get a lot more in the Startup pricing plan than you do in the Free plan. To get a lot out of the platform you’ll need to pay at least $499/mo, and that still only gets you 15K unique contacts and 3 user seats. Pricing thresholds in general seem to be way off compared to other platforms. Persistent menu feature allows you to create a menu that is always visible to the user. This can come in handy if the user wants to navigate back to a certain point in the bot or misclicks and goes down the wrong conversational path. Intuitive user interface, easy to create new modules and connections.

Once you create Facebook Messenger chatbot for you business, your customer management will be easier than ever, This will impact your sales growth as well. This is how you can create a Facebook Messenger chatbot for your business page using platforms like Chatfuel. Many other such platforms are available but I have chosen this one due to its simplicity and quality. Finally, you can notice that the AI chatbot is fully functioning on Facebook business page’s Messenger window. If a user greets with the message “Hi”, automated response from the chatbot shows up. Messenger bots are capable of recommending products and processing sales in rea-time holding buyers in conversation.

Use Bots Launcher To Turn Messenger Chatbots On

Dialogflow supports over 20 different languages and works flawlessly with customers browsing from just about any device, be it wearables, phones, speakers, etc. You can personalize messages for every individual, edit welcome text, and automatically let it add images whenever required. Moreover, you can let it embed cards, answer suggestions, and feasible CTA buttons. You are saving time in calling or dropping an email, and the shop is reducing operational cost by not having a helpdesk to answer the queries which can be automated easily. The main concern of most Engati users is that there are not enough tutorial materials. Engati allows you to keep an eye on how your bot is doing by providing comprehensive statistical and analytical data. There is only a branded version, even if you’re willing to pay. However, the very nature of the platform is also its great weakness – it’s only good for surveys.

However, you need to be honest with users about retaining their data. Give your users information about what type of data will be stored and how you plan to use it, and if there’s an option, a person can choose to opt-out. By providing custom-oriented interactive experiences, instead of sales-oriented experiences, a chatbot will help you raise your brand awareness. Another advantage is that chatbots ai chatbot facebook are not yet a saturated marketing channel. Building a Facebook Messenger bot is a lot cheaper than building a mobile app as far as effective ways to communicate with your audience goes. Ability to add timers and delays which make the bot more natural feeling than many other chatbots. You can also build chatbot widgets for your website or integrate them with suitable third-party platforms.

Steps To Elevate Your Brand With Social Customer Care

Every step of the customer journey, from clicking on an ad to purchasing a product or service, can be personalized by chatbot marketing. If you or your support team are spending a good chunk of time daily to answer some of the most frequently asked questions, a chatbot can take off some of E-commerce the workloads. This task does make connections and build a relationship with your potential clients. A major factor for keeping the customers engaged is a quick response time. 68% of consumers like chatbots thanks to the quick answers they provide, according to research done by Userlike.
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Now, your automation is live which the congratulatory message below confirms. Now, you have to provide your business information to Chatfuel. For that, you need to fill up the fields showing up on the screenshot. Not just that, you can even create your own preset from the “Create your own” tab. From the Custom keywords option, you can create the presets you want. Once you visit your Facebook business page, a list of tabs will show up on the left sidebar.

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